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Process Overview
Plan a Project Review
Gather Project Data
Hold a Project
History Day
Analyze the Findings
Synthesize
Lessons Learned
Create a Plan
for Change
Close the Loop

Postmortem Toolkit
Planning Tools
Data Gathering Tools
Tools for Anaylis
Tools for Synthesis
Plan of Action
Closing the Loop
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Synthesize Lessons Learned

The proactive problem solving tools used in this step provide a structured methodology for:
  1. Exploring and defining a problem.
  2. Understanding and organizing root causes.
  3. Understanding how to accomplish objectives.
These tools help teams complete the analysis of their issues and begin to synthesize their findings into actionable items. Most of these methods are part of the Seven Management and Planning tools. For an excellent overview of these and other proactive problems solving tools see references 11 and 15.
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